Services are by appointment only. 

Arrival Time:
Please be on time, as this assures a timely start for your session. 

Initial Session:

You can end the initial session at no cost if within the first 15 minutes of one-on-one consultation you are not satisfied that this treatment will work for you.
 
Cancellations or Missed appointments:
 
We recommend that you give us at least 24 hours notice; however emergencies can't be helped sometimes.  Upon a recurrence, if you are unable to give us 24 hours notice you will be charged $25.00.  If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours and you will be responsible for the full service fee.

Payment:

The Indigo Center accepts: cash, check, Visa, MasterCard, Discover, and American Express.  Payment is due at the time professional services are rendered.
A $35 fee will be charged for all returned checks.

Insurance:

Currently few insurance companies cover acupuncture treatment.  The Indigo Center is a national provider and will submit claims on clients behalf.  The preferred method is for patients to make their payment in full and then submit their information to their insurance companies for reimbursement.  

Gift Certificates:

Gift Certificates are valid for one year from date of purchase.  
Gift Certificates are for all services offered.  When making an appointment for use, please specify what service is to be used. 
Gift Certificates may not be redeemed for cash. 
We require 24 hours cancellation notice for all appointments.  A $25 fee will be assessed for cancellations with less than 24 hours notice.  This must be paid on top of the redemption of the certificate 

Rights of Refusal/Termination of a session or professional relationship:
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Therapists reserve the right to refuse services to anyone. 
Any inappropriate behavior and/or use of alcohol and/or drugs will result in termination of the session and professional relationship with the client.